Privacy policy

Last Updated: October 22, 2026

MarthaMedeirosShop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase furniture or home furnishing products, or contact our customer service team.

By using our website, you acknowledge the practices described in this policy, subject to any rights and protections available under applicable law.

1. Information We Collect

We may collect several types of information when you interact with MarthaMedeirosShop.

Personal Information

When you place an order, create an account if available, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and other information you voluntarily provide.

Order Information

We may collect details about your purchases, including products ordered, order numbers, transaction status, shipping details, delivery updates, and return or refund requests.

Payment Information

Payments are processed through the payment methods and payment providers available at checkout. We may receive transaction confirmations and limited payment-related information necessary to manage your order. Payment card details are generally handled by the relevant payment processor rather than stored directly by us.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, referring website, and interactions with website features.

Communication Information

If you contact us by email, phone, or other available channels, we may retain the information you provide so that we can respond to your questions, resolve issues, and maintain appropriate customer service records.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill orders for Chairs, Sofas & Couches, Frames & Bases, office chairs, and other furniture products.

  • To process payments and provide order confirmations.

  • To arrange shipping, send tracking details, and communicate delivery updates.

  • To handle eligible returns, refunds, replacements, and order cancellations.

  • To respond to customer inquiries and provide support.

  • To maintain, operate, and improve our website and shopping experience.

  • To detect suspicious transactions, prevent fraud, and protect website security.

  • To understand website traffic and evaluate the performance of our services.

  • To send promotional communications where permitted by law and consistent with your preferences.

  • To comply with legal obligations and protect our legitimate business interests.

We use personal information for legitimate business purposes and other purposes permitted by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze traffic, and improve the shopping experience.

These technologies may help maintain shopping cart contents, support checkout, understand how visitors use our website, and measure marketing performance where applicable.

You may manage cookies through your browser settings or through available cookie preference tools on our website. Where required by law, we will obtain consent before using non-essential cookies.

Disabling certain cookies may affect some website features or functionality. For more information, please review our Cookie Policy.

4. How We Share Your Information

We do not sell your personal information for money. We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Payment Processors: To authorize and process transactions.

  • Shipping and Delivery Providers: To deliver products and provide shipment tracking.

  • Website and Technology Providers: To host, maintain, secure, and improve our website.

  • Analytics Providers: To help us understand website usage and performance.

  • Marketing Providers: To support advertising and promotional activities where permitted by law and applicable privacy preferences.

  • Professional Advisers: Such as legal, accounting, or other advisers when necessary.

  • Legal and Regulatory Authorities: When disclosure is required by law, legal process, or necessary to protect our rights and the safety of others.

We expect service providers handling personal information on our behalf to use it only for authorized purposes, subject to applicable contractual and legal requirements.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting requirements.

When information is no longer needed, we take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal obligations.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of certain personal information.

  • Request a copy of eligible information in a portable format.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising or data-sharing activities where applicable.

  • Unsubscribe from marketing emails using the link provided in those messages.

Some requests may be subject to identity verification, legal exceptions, or other requirements under applicable law.

To exercise an applicable privacy right, please contact us using the information provided at the end of this policy.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services. These third parties may have their own privacy policies, security practices, and data-handling procedures.

MarthaMedeirosShop does not control independent third-party websites. We encourage you to review their privacy policies before providing personal information through their services.

9. Children's Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children in circumstances where parental consent is required by law.

If you believe a child has provided personal information to us inappropriately, please contact us. We will review the matter and take appropriate action as required by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or legal requirements.

Any revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we handle your information.

11. Contact Us

If you have questions about this Privacy Policy, our data-handling practices, or a request concerning your privacy rights, please contact us:

Store Name: MarthaMedeirosShop
Email: info@marthamedeirosshop.com
Phone: +1 (720) 242-9356
Address: 5214 Colina Pl, Parker, CO 80134-5632, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MT)

We appreciate your trust in MarthaMedeirosShop and are committed to handling your personal information responsibly.