Shipping policy

Last Updated: October 22, 2026

At MarthaMedeirosShop, we aim to provide a smooth and reliable shipping experience for every order. This Shipping Policy explains our shipping coverage, delivery estimates, shipping fees, and other important information for customers purchasing furniture and home furnishing products through our website.

1. Shipping Coverage

We currently offer shipping to eligible addresses within the United States. Our product range includes Chairs, Sofas & Couches, Frames & Bases, office chairs, and other furniture products designed for everyday living and working spaces.

Please ensure that your shipping address is complete and accurate when placing an order to help avoid delivery issues.

2. Shipping Fees

We offer the following standard shipping rates for orders within the United States:

  • Orders of $150 or more qualify for free standard shipping.

  • Orders under $150 are subject to a flat shipping fee of $7.95.

The applicable shipping fee will be displayed at checkout before you complete your purchase.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Business days exclude weekends and public holidays.

During busy periods, promotional events, or circumstances requiring additional verification, processing may take longer. We appreciate your patience and will provide updates when necessary.

4. Estimated Delivery Time

The estimated total delivery time is approximately 5–13 business days, including order processing and shipping transit.

Please note that delivery estimates are provided for reference and are not guaranteed. Actual delivery times may vary depending on your location, product availability, carrier schedules, weather conditions, and other circumstances beyond our reasonable control.

5. Shipment Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after the carrier receives the shipment. If you have questions about your delivery status, contact our customer service team with your order number.

6. Shipping Address and Delivery

Customers are responsible for providing accurate shipping information, including the recipient's name, street address, city, state, ZIP code, and contact details.

If you discover an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

For furniture deliveries, please ensure that the delivery location is accessible and that the product dimensions are suitable for your intended space.

7. Shipping Delays

Although we work to deliver orders within the estimated timeframe, delays may occur due to severe weather, carrier disruptions, high shipping volumes, transportation issues, or other unexpected events.

MarthaMedeirosShop is not responsible for delays caused by circumstances beyond our reasonable control. If your order appears significantly delayed, please contact us so we can help review the available tracking information.

8. Damaged, Defective, or Missing Items

Please inspect your order after delivery. If a product arrives damaged, defective, incorrect, or with missing components, contact us promptly.

To help us assess the issue, please provide your order number, a description of the problem, and clear photographs of the product and packaging when applicable. Our team will review your request and explain the appropriate next steps.

9. Contact Us

If you have questions about shipping fees, delivery estimates, tracking information, or an existing order, please contact us using the details below.

Store Name: MarthaMedeirosShop
Email: info@marthamedeirosshop.com
Phone: +1 (720) 242-9356
Address: 5214 Colina Pl, Parker, CO 80134-5632, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MT)

Thank you for shopping with MarthaMedeirosShop. We appreciate your trust and look forward to helping you furnish your home and workspace.